Complaints Procedure

I aim to provide high-quality psychological care and value an open and respectful therapeutic relationship. If you are dissatisfied about any aspect of your treatment, I encourage you to discuss this with me first so we can try to resolve the issue together.

If we are unable to resolve your concern, you have the right to submit a formal complaint through an independent complaints scheme, in accordance with the Dutch Healthcare Quality, Complaints and Disputes Act (Wkkgz).

I am affiliated with the independent complaints scheme “Er is iets mis gegaan”.

You can submit your complaint via the button below. A complaints officer will support you in handling your complaint and, if possible, help mediate a solution.